Privacy policy

Privacy policy

Dear Business Partners,

Wolff Poligrafia conscientiously and strictly complies with personal data protection regulations. The following Privacy Policy will allow you to familiarise yourself with our privacy guarantee, the scope and purpose of personal data processing.

This Privacy Policy contains information about the processing of your personal data by WOLFF POLIGRAFIA Sp. z o.o. with its registered office and address in Warsaw at Trakt Lubelski 187, in connection with the use of the services available on the website https://wolffpoligrafia.pl (hereinafter: ‘Website’) or in the course of contacts via e-mail, telephone or in writing. Information on this subject is described in point I (‘GDPR Information Clause’). Point II describes the rules for collecting and using cookies (‘Cookie Policy’).

I. GDPR Information Clause

In accordance with Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”), we hereby inform you that:

  1. The controller of your personal data is WOLFF POLIGRAFIA Sp. z o.o. with its registered office and address in Warsaw at Trakt Lubelski 187 (hereinafter referred to as the “Controller”).
  2. Personal data will be processed for the following purposes and on the following legal bases:
    Purpose of data processingLegal basis for data processing
    Receiving enquiries and providing answers (via email, telephone, in writing)Article 6(1)(f) of the GDPR (legitimate interest – enabling contact with persons submitting enquiries to the Controller)
    Performance of a contract or order (including settlement of services), taking steps to conclude them Article 6(1)(b) of the GDPR (taking steps at the request of the data subject prior to entering into a contract and performance of a contract)
    Article 6(1)(c) of the GDPR General (legal obligation – Accounting Act and tax law provisions)
    Ensuring contact with persons acting on behalf of contractors, suppliers and customersArticle 6(1)(f) of the GDPR (legitimate interest – ensuring contact with persons performing a contract or order)
    Conducting analytical and statistical activities related to traffic on the WebsiteArticle 6(1)(f) of the GDPR (legitimate interest – conducting analytical and statistical activities related to the Website for the purpose of developing and improving services)
    Complaint process handlingArticle 6(1)(b) of the GDPR (performance of a contract),
    Article 6(1)(f) of the GDPR (legitimate interest – ensuring contact with customer representatives who submit complaints on their behalf)
    Performance of duties arising from legal provisions concerning the issuance and storage of accounting documents (bills, invoices)Article 6(1)(c) of the GDPR (legal obligation) – Accounting Act and tax law provisions
    Conducting promotional and marketing activities (certain forms of communication, such as sending offers and newsletters, may require your additional consent under separate legal provisions).Article 6(1)(f) of the GDPR (legitimate interest – direct marketing of products and services)
    Determining and pursuing claims, taking action in connection with debt collection, and defending against claimsArticle 6(1)(f) of the GDPR (legitimate interest – establishing, pursuing claims, taking debt collection measures, defending against claims)
    Receiving enquiries and providing answersArticle 6(1)(b) of the GDPR (taking steps at the request of the data subject prior to entering into a contract and performance of a contract),
    Article 6(1)(f) of the GDPR (legitimate interest – enabling contact with persons sending enquiries)
    Conducting analytical and statistical activitiesArticle 6(1)(f) of the GDPR (legitimate interest – conducting analytical and statistical activities concerning customer preferences in order to develop and improve the services provided;
  3. The recipients of your personal data will be entities providing services to the Controller, in particular IT services, marketing services, courier companies and accounting firms. The recipients of your personal data may also be entities authorised to receive data on the basis of legal provisions.
  4. Your personal data will be stored, depending on the purpose of its processing:
    1. for the duration of correspondence or contact,
    2. for the duration of the contract or cooperation,
    3. until you object to the processing of your data – in cases where the processing of personal data is based on a so-called legitimate interest (such cases are described in point 2 above).

    After the above-mentioned period, your personal data will be archived for the time required by applicable law or for the period of limitation of any claims, and then deleted or anonymised.

  5. In connection with the processing of personal data, you have the following rights:
    1. the right to access the content of the data, the right to rectify the data, the right to delete the data, the right to restrict the processing of the data, the right to transfer the data,
    2. the right to object to the processing of data – if the processing of your personal data is based on a so-called legitimate interest and under the conditions specified in the provisions of the GDPR,
    3. the right to lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office) if you consider that the processing of personal data violates the provisions of the GDPR.
  6. All of the above rights apply to the extent provided for in the GDPR. You may exercise these rights by sending a request to: WOLFF POLIGRAFIA Sp. z o.o. with its registered office and address in Warsaw at Trakt Lubelski 187, or by email to: rodo@wolffpoligrafia.pl.
  7. Providing your personal data for the purpose of concluding a cooperation agreement and exercising the rights and fulfilling the obligations arising therefrom is mandatory and results from the relevant provisions of law (including tax law). Failure to provide personal data will result in a refusal to establish cooperation. Providing data for other purposes (described in point 2) is voluntary, but may be necessary for their implementation, i.e. responding to an enquiry or using the Website.
  8. Information on the processing of personal data in connection with other activities is described in the relevant information clauses on specific subpages of the Website:
    1. https://wolffpoligrafia.pl/en/privacy-policy/ – with regard to data processing for customer service purposes and sending newsletters.

II. Cookie Policy

What are cookies?

  1. Cookies are IT data, in particular text files, which are saved by the web browser you use on your end device (e.g. computer, smartphone, tablet). Data related to the use of the https:// website is collected wolffpoligrafia.pl in order to improve the functionality of the website and the services offered. Cookies do not contain data about your identity, but they allow us to recognise the device used to connect to the website.
  2. The data stored in cookies contains information about how you use the website (subpages and content displayed), the date and time of your visit, and other information about your activity on the platform.
  3. Cookies usually contain the name of the website they come from, the time they are stored on the end device, and a unique number.

What do we use cookies for?

  1. Cookies, with the user’s consent, are used to tailor the content of websites to the user’s preferences and to optimise the use of websites. They are also used to create anonymous, aggregated statistics that help us understand how you use websites, which enables us to improve their structure and content, excluding personal identification of the user.

What cookies do we use?

Cookies can be divided into the following categories:

  1. Necessary for the provision of the service:
    1. Essential – these are absolutely necessary for the proper functioning of the website or the functionality that the user wishes to use.
    2. Functional – they are important for the operation of the website:
      • they serve to enrich the functionality of the website; without them, the website will function correctly, but will not be adapted to the user’s preferences,
      • they serve to ensure a high level of website functionality. Without the settings stored in cookies, the level of functionality of the website may be reduced, but it should not prevent you from using it completely,
      • they serve very important website functionalities, blocking them will cause selected functions to not work properly.
    3. Business cookies – enable the implementation of the business model on which the website is based; blocking them will not render the entire website inaccessible, but may reduce the level of service due to the inability of the website owner to generate revenue to subsidise the operation of the website. This category includes, for example, advertising cookies.
  2. The period for which cookies will be stored on the user’s end device:
    1. As a rule, two types of cookies are used – ‘session’ and ‘persistent’ cookies. The former are temporary files that remain on the user’s device until they log out of the website or close the software (web browser). Persistent cookies remain on the user’s device for the time specified in the cookie parameters or until they are manually deleted by the user.
    2. Temporary cookies (session cookies) – are placed for the duration of the browser session and are deleted when the browser is closed.
    3. Persistent cookies – are not deleted when the browser is closed and remain on the user’s device for a specified period of time.
  3. Origin, i.e. the administrator who manages cookies
    1. First-party cookies – placed directly by the owner of the website that has been visited.
    2. Third-party cookies – placed by external entities whose website components have been called up by the website owner.
  4. Purpose:
    1. Website configuration – they enable the configuration of functions and services on the website.
    2. Website security and reliability – they enable the verification of authenticity and optimisation of website performance.
    3. Session status – they enable the storage of information about how users use the website. This may include the most frequently visited pages or any error messages displayed on certain pages. Cookies used to store the so-called session status help to improve services and enhance the browsing experience.
    4. Processes – enable the efficient operation of the website itself and the functions available on it.
    5. Marketing – enable the display of advertisements that are more interesting to users and at the same time more valuable to publishers and advertisers, personalise advertisements, and can also be used to display advertisements outside the website (domain).
    6. Location – enable the information displayed to be tailored to the user’s location.
    7. Analysis and research, audience audit – help to better understand user preferences and, through analysis, improve and develop products and services. Typically, the website owner or research company collects anonymous information and processes data on trends without identifying the personal data of individual users.
  5. Interference with user privacy:
    1. Harmless – includes cookies: necessary for the proper functioning of the website, needed to enable the functionality of the website, whose operation has nothing to do with tracking the user.
    2. Analytical – used to track users, which do not include information about the identity of a specific user, but profile the user based on their web traffic.

How to uninstall or prevent the installation of cookies?

  1. By default, software used for browsing websites allows cookies to be placed on the end device. These settings can be changed to block the automatic handling of cookies in the web browser settings or to inform the user each time they are sent to the device. Detailed information about the possibilities and methods of handling cookies is available in the software (web browser) settings. Restricting the use of cookies may affect some of the functionalities available on the website or make it impossible to use certain website features and perform certain actions.
  2. Cookies can be uninstalled from your computer by deleting them one by one according to cookie type or all at once. Below are instructions for changing settings and deleting cookies in popular browsers:
    1. Google Chrome: go to the ‘Privacy’ tab in the “Settings” menu, select ‘Content settings’, then ‘All cookies and site data’ and ‘Remove all’ – https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=pl
    2. Mozilla Firefox: ‘Tools’ menu, select the ‘Options’ tab, then “Privacy” and ‘Delete cookies’ – https://support.mozilla.org/pl/kb/W%C5%82%C4%85czanie%20i%20wy%C5%82%C4%85czanie%20obs%C5%82ugi%20ciasteczek
    3. Internet Explorer: ‘Tools’ menu, ‘Internet Options’ tab, then select ‘General’, ‘Browsing History’, “Settings”, ‘Temporary Internet Files and History Settings’ window and finally ‘View Files’ – https://support.microsoft.com/pl-pl/help/278835/how-to-delete-cookie-files-in-internet-explorer
    4. Apple Safari: ‘Settings’, “Safari” and select ‘Clear History and Website Data’ – https://support.apple.com/pl-pl/guide/safari/sfri11471/mac
  3. In addition, you can set your web browser to block cookies or warn you each time they are installed. The settings vary between browsers. Instructions on how to handle cookies can be found in the browser’s ‘Help’ menu.

Customer service 
We are open:
Monday – Friday: 8:00 a.m. – 4:00 p.m.

info@wolffpoligrafia.pl
+48 692 185 890
+48 600 059 321